Case Study
Roambuddy and ScreenlyyID: Revolutionizing eKYC for Global e-SIM Services
About Roambuddy
Roambuddy: Distrupting Roaming Costs and Overcoming KYC Challenges
Roambuddy is a forward-thinking e‑SIM provider on a mission to disrupt the high cost of international roaming with innovative cloud-based technology. By delivering data coverage exactly when and where customers need it, Roambuddy is redefining connectivity for global travelers. However, ensuring a seamless and secure customer onboarding process was a significant challenge. Traditional KYC providers came with high costs and fragmented solutions, often requiring multiple vendors to cover different verification needs. This complexity not only made compliance difficult but also introduced inefficiencies that slowed down customer activation. Additionally, regulatory requirements in certain countries mandated strict document authentication and identity verification processes, which Roambuddy struggled to implement efficiently.
Before partnering with ScreenlyyID, Roambuddy faced a frustrating and expensive KYC landscape. “The costs of traditional KYC providers were unsustainable, and the lack of an all-in-one solution meant we were forced to juggle multiple vendors,” explains Mandeep Birdi, Founder of Roambuddy. “We needed a more streamlined, cost-effective way to verify customers while maintaining compliance across different regions.” This need for a scalable, affordable solution with global coverage led Roambuddy to ScreenlyyID. By integrating ScreenlyyID’s comprehensive eKYC platform—featuring email verification, remote document authentication, and robust identity screening—Roambuddy not only reduced costs but also allowed us to maintain compliance in countries where stricter regulatory requirements are required.
ScreenlyyID’s eKYC Solution
Transforming Roambuddy's Onboarding Process
Roambuddy partnered with ScreenlyyID to revolutionize its customer verification process, leveraging a unified suite of eKYC tools designed for a global e‑SIM provider. Traditional KYC methods had proven costly and fragmented, forcing Roambuddy to engage multiple vendors. In contrast, ScreenlyyID delivered a comprehensive, single-vendor solution that streamlined every step of customer onboarding. The robust email verification module ensures that each customer-provided email is genuine, which is critical for the accurate and timely delivery of e‑SIM cards. Additionally, the platform offers remote document authentication that quickly and securely validates identification documents, meeting the stringent regulatory requirements across different countries.
Beyond these core features, ScreenlyyID’s comprehensive identity verification process conducts an array of fraud-prevention checks, reducing risks and bolstering overall compliance. This integrated approach not only simplifies the customer journey but also drives significant cost savings and enhances security. As Mandeeep Birdi explains within the partnership, “ScreenlyyID’s innovative approach to eKYC has fundamentally transformed our onboarding process. Their robust email verification and remote identity checks have not only improved our compliance and security but have also significantly cut costs. With ScreenlyyID, we finally have a comprehensive, single-vendor solution that meets our global needs.” ScreenlyyID’s solution has allowed Roambuddy to deliver a seamless, cost-effective, and secure method to manage customer verification on a global scale.
By integrating ScreenlyyID’s technology, Roambuddy has not only streamlined its verification process but also reinforced its commitment to regulatory compliance and fraud reduction. This collaboration highlights how innovative eKYC solutions can empower businesses to overcome traditional challenges, ensuring a secure and efficient customer experience in a competitive market.
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